ClipperSmith policy
Privacy Policy
How ClipperSmith handles email addresses, download requests, purchase records, basic usage tracking, and service-provider data.
This Privacy Policy explains how ClipperSmith collects, uses, and protects information when you visit our site, request a free city title animation, purchase a paid city animation pack, receive emails from us, or contact us.
Information we collect
We may collect the following information:
- Email address, when you request a free download, buy a paid product, opt in to updates, or contact us.
- Selected city, requested download, landing page, referral source, and UTM campaign information.
- Anonymous browser identifier stored in local storage so we can understand basic product usage and attribution.
- Basic site events, such as page views, preview selections, free-claim requests, paid-download activity, and pack button clicks.
- Payment-related information handled by Stripe. We do not receive or store full payment card numbers.
- Email delivery and engagement information handled by our email provider, such as whether a message was sent, delivered, bounced, or unsubscribed.
How we use information
We use information to:
- Send secure magic links for free downloads.
- Provide paid download-page links after a Stripe purchase.
- Prevent duplicate or abusive requests and keep download links time-limited.
- Respond to support questions.
- Send product updates or marketing messages when permitted.
- Measure which pages, cities, campaigns, and offers are working.
- Maintain security, debug issues, and improve the site.
Local storage and tracking
The site may use browser local storage to keep an anonymous visitor ID and first/last-touch campaign information. This helps us understand how people arrive at the site and which city pages or campaigns lead to claims or purchases. You can clear local storage through your browser settings.
Email and marketing
If you request a free asset, purchase a product, or contact us, we may send transactional messages related to that request. If you opt in to updates, or if we contact relevant prospects about ClipperSmith products, we may send commercial email. You can opt out of marketing emails by using the unsubscribe option in the email or by contacting us.
Payments
Paid purchases are processed by Stripe. Stripe may collect payment card details, billing information, fraud-prevention data, and transaction records. ClipperSmith receives purchase confirmation information needed to provide the paid download page, but we do not store full payment card numbers.
Service providers
We use third-party providers to operate the service, including:
- Cloudflare for hosting, Workers, storage, database, security, and related infrastructure.
- Resend for transactional and marketing email delivery.
- Stripe for payment processing and checkout.
- Analytics, logging, or similar operational services as needed to run and improve the product.
How we share information
We do not sell personal information. We share information with service providers only as needed to run ClipperSmith, process payments, deliver email, store records, secure the service, and comply with legal obligations.
Data retention
We keep records for as long as reasonably needed to provide downloads, support purchases, maintain business records, prevent abuse, comply with legal obligations, and improve the service. We may retain aggregated or de-identified information.
Your choices
You may contact us to request access, correction, deletion, or removal from marketing emails. We may need to keep certain records where required for payment, tax, legal, security, or fraud-prevention purposes.
Children
ClipperSmith is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy as the product changes. The updated version will be posted on this page with a new “Last updated” date.
Contact
Questions about this policy can be sent to info@clippersmith.com.